Privacy Policy

1. Who we are

Evolve ("Evolve", "we", "us" or "our") operates the Evolve mobile app for iOS and Android (the "App") and the website at evolvemobapp.com (the "Website"), together the "Services". Evolve helps people discover live events happening around them, share moments from those events, connect with others, and host events of their own.

This policy applies to all of the Services. Evolve is the party responsible for (the "controller" of) the personal information described here. You can reach us at any time using the details in Contact us.

2. Information we collect

Information you give us

• Account information: your name, username, email address, phone number (if you sign up with it), password, date of birth or age confirmation, and profile photo. If you sign in with Apple or Google, we receive the name and email address that service shares with us.
• Profile and preferences: your bio, the kinds of events you are into, your city, and your notification settings.
• Content you post: photos, videos, captions, comments, reactions and check-ins you share on Evolve, along with the time and the event or place they relate to.
• Messages and connections: the people you follow or connect with, and messages you send to other users.
• Event hosting information: when you submit or host an event, the event name, description, date, time, location, category, ticket type, price and capacity, images, and the organizer name, contact email and (optional) phone number.
• Purchases: if you buy or sell tickets through Evolve, the tickets involved and transaction details. Card payments are processed by our payment provider; we do not receive or store your full card number.
• Support and feedback: anything you send us when you contact support, report content, or answer a survey.

Information collected automatically

• Location: with your permission, your device's precise location while you use the App, so we can show events near you and place your posts on the map. If you decline, we may use an approximate location derived from your IP address or the city you choose. You can turn location off at any time in your device settings.
• Usage information: the screens and features you use, events you view or save, searches, and the date and time of your activity.
• Device and technical information: device model, operating system and version, app version, language, time zone, IP address, device identifiers generated by the App, and push notification tokens.
• Diagnostics: crash logs and performance data that help us find and fix problems.

Information from others

• Other users may mention or tag you, invite you to events, or share content that includes you.
• Sign-in providers (Apple, Google) and payment providers send us the limited information described above.

3. How we use information

• To provide the Services: create and manage your account, show events near you, publish your posts and events, enable messaging and connections, and process ticket transactions.
• To personalize Evolve: recommend events, people and content based on your interests, location and activity.
• To communicate with you: send service messages, security alerts, and, if you allow them, push notifications and updates about events you may like. You can turn these off in the App or your device settings.
• To keep Evolve safe: verify accounts, detect and prevent fraud, spam and abuse, review reported content, and enforce our terms.
• To improve the Services: understand how features are used, fix bugs, and develop new features.
• To meet legal obligations: comply with applicable laws, respond to lawful requests, and protect the rights and safety of our users and others.

We do not use your information to make decisions that produce legal or similarly significant effects about you based solely on automated processing.

4. Legal bases (EEA and UK)

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases:

• Contract: to provide the Services you signed up for.
• Consent: for precise location, push notifications, and any optional marketing. You can withdraw consent at any time without affecting earlier processing.
• Legitimate interests: to keep the Services secure, prevent abuse, and improve and personalize Evolve, where those interests are not overridden by your rights.
• Legal obligation: where the law requires us to process information.

5. How we share information

We share information only in these situations:

• Service providers who process data on our behalf under contracts that require them to protect it and use it only to provide services to us. These include cloud hosting and storage, website hosting and form handling, maps and location services, push notification delivery (Apple Push Notification service and Google Firebase Cloud Messaging), email delivery, analytics and crash reporting, customer support tools, and payment processing.
• Event hosts: if you buy a ticket for or register for an event, we share the details the host needs to admit you, such as your name and ticket information.
• Sign-in providers: if you choose to sign in with Apple or Google, to authenticate you.
• Legal and safety reasons: when we believe in good faith that disclosure is required by law, or necessary to protect the rights, property or safety of Evolve, our users or the public.
• Business transfers: if Evolve is involved in a merger, acquisition, financing or sale of assets, your information may be transferred as part of that transaction, subject to this policy.
• With your consent: in any other case where you ask or agree to share.

6. What other people can see

Evolve is a social app. Your username, profile photo, bio, and the moments, comments and events you post may be visible to other users and, for public events, to anyone viewing that event. Events you host are public along with the host name you provide. We never show your precise live location to other users unless you choose to share it in a post or check-in. Think before you post, because others can save or reshare what they see.

7. Device permissions

The App asks for permissions only when a feature needs them, and you can change them at any time in your device settings:

We do not access your location in the background.

8. Cookies, analytics and tracking

The Website uses only the cookies and similar storage needed for it to work and to remember basic preferences. The App uses analytics and crash reporting to understand usage and fix problems.

We do not track you across other companies' apps and websites, and we do not use the Apple advertising identifier (IDFA) or Google advertising ID for advertising. If that ever changes, we will update this policy and ask for your permission where required, including through Apple's App Tracking Transparency prompt.

Some browsers send a "Do Not Track" signal. Because we do not engage in cross-site tracking, our practices are the same whether or not that signal is sent. We honor Global Privacy Control signals where required by law.

9. How long we keep data

• Account and profile information is kept while your account is active.
• Content you post is kept until you delete it or delete your account.
• Location data used to show nearby events is not stored as a location history; location attached to a post stays with that post until it is deleted.
• Event host submissions are kept while the event is listed and for up to 12 months after it ends, unless you ask us to delete them sooner.
• Diagnostics and usage logs are kept for up to 12 months.
• Transaction records are kept as long as tax, accounting and other laws require, typically up to 7 years.

When you delete your account, we delete or anonymize your personal information within 30 days, except where we must keep certain records for legal, security or fraud-prevention reasons. Copies in backups are overwritten within 90 days.

10. Deleting your account and data

You can delete your Evolve account, and the data associated with it, at any time.

In the App

Go to Profile → Settings → Account → Delete account and confirm. Your account is deactivated immediately and permanently deleted within 30 days.

Without the App

If you no longer have the App installed, email privacy@evolvemobapp.com from the email address on your account with the subject "Delete my Evolve account". We may ask you to confirm your identity, and we will complete the request within 30 days.

What is deleted, and what is kept

• Deleted: your profile, photos, videos, posts, comments, connections, saved events, preferences, and device tokens.
• Kept for a limited time: transaction records required by law (up to 7 years), and records needed to prevent fraud or abuse or to resolve disputes. Messages you sent may remain visible to the people who received them.

You can also ask us to delete specific data, such as a single post or an event submission, without deleting your account, by deleting it in the App or emailing us.

If you subscribed or bought something through the App Store or Google Play, deleting your Evolve account does not cancel that purchase. Manage subscriptions in your Apple or Google account settings.

11. Your privacy rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you and receive a copy in a portable format;
• correct inaccurate information;
• delete your information;
• object to or restrict certain processing;
• withdraw consent at any time;
• opt out of the sale or sharing of personal information, or of targeted advertising (we do neither); and
• lodge a complaint with your local data protection authority.

Many of these you can do yourself in the App's settings. For anything else, email privacy@evolvemobapp.com. We will respond within the time the law requires (usually 30 days, or 45 days for California residents) and will not discriminate against you for exercising your rights. You may use an authorized agent; we may ask them to show your written permission and may ask you to verify your identity.

California residents

In the past 12 months we have collected the categories of information described in section 2: identifiers, customer records, commercial information, internet and app activity, geolocation, audio-visual content, and inferences about your preferences. We use them for the business purposes in section 3 and disclose them only to the categories of recipients in section 5. We do not sell or share personal information, and we do not use or disclose sensitive personal information (such as precise location) for purposes beyond providing the Services you request.

12. Children

Evolve is not directed to children. You must be at least 13 years old to use the Services, or older if your country requires it (for example, 16 in some EEA countries). Some events listed on Evolve are restricted to adults, and hosts are responsible for enforcing age limits at their events. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

13. Security

We protect your information with measures such as encryption in transit (HTTPS/TLS), encryption of stored data where supported by our providers, access controls that limit who can see personal data, and regular review of our practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password and tell us right away if you suspect unauthorized access to your account.

14. International transfers

We and our service providers may process your information in countries other than the one where you live, including the United States. Where the law requires it, we protect those transfers with appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

15. Changes to this policy

We may update this policy as Evolve changes. We will post the new version on this page and update the "Last updated" date. If the changes are significant, we will tell you in the App or by email before they take effect.

16. Contact us

Questions, requests, or concerns about privacy? Contact us at:

Evolve
Email: privacy@evolvemobapp.com
Website: www.evolvemobapp.com